Model Username Password
Smart Hub / Smart Hub 2 admin (printed on label) Admin password is on the hub's settings card.

Change the default password after logging in

Default credentials for BT routers are publicly documented, so if your router still uses one, change the admin password immediately to a strong, unique password. Leaving the default in place lets anyone on your network reconfigure the router. Many newer BT models instead ship with a unique password printed on the device label - if yours does, use that.

How to log in to your BT router

Open a browser and go to http://192.168.1.254 or http://bthomehub.home, then sign in with the credentials above. For a step-by-step walkthrough, see how to log in to 192.168.1.254. If you don't know a changed password, you can reset the router to restore the default.